Privacy Promise for Men’s Intimate Health
At Ayursalah, your privacy is our priority. We are committed to protecting your personal data and ensuring complete confidentiality in all interactions. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services.
1. INFORMATION WE COLLECT
We may collect the following types of data:
a. Personal Information
- Full name, age, gender
- Contact details (phone number, email, address)
- Health-related information shared during consultations
- Communication history via phone, WhatsApp, or email
b. Technical Information
- IP address, device and browser type
- Website usage, time spent, and referral sources
- Cookies and similar tracking technologies (see Section 8)
2. HOW WE USE YOUR INFORMATION
Your information is used only to provide you with better service:
- For personalized Ayurvedic and Unani consultations
- To suggest suitable herbal or wellness solutions
- To process and deliver your orders securely
- To track your wellness journey and progress
- For customer support and internal analysis
We never sell or rent your information to third parties.
3. CONFIDENTIALITY & SECURITY
Your data is safe with us:
- All consultations are strictly private and conducted by licensed professionals
- Your data is protected using encrypted systems and strict access controls
- Any physical records are stored securely and accessed only when necessary
4. DISCLOSURE OF INFORMATION
We may share your data only:
- With your express permission
- To comply with legal obligations
- With trusted service partners (e.g., delivery or payment providers), under confidentiality agreements
5. DATA RETENTION
We retain your data:
- As long as required for your treatment and support
- As per Indian medical record regulations
You may request deletion of your data once services are complete.
6. YOUR RIGHTS
You have the right to:
- Access and review your personal data
- Request corrections or updates
- Withdraw consent at any time (except where required by law)
- Request data deletion, subject to applicable regulations
For any request, contact us using the information below.
7. WHATSAPP & THIRD-PARTY COMMUNICATION
By using WhatsApp or other third-party platforms for consultation, you acknowledge:
- These platforms may apply their own privacy policies
- Avoid sharing highly sensitive medical or financial data on unsecured channels
8. COOKIES & TRACKING
We use cookies to enhance user experience and monitor website performance. You can manage or disable cookies through your browser, though this may affect some features.
9. CHILDREN’S PRIVACY
Ayursalah serves individuals aged 18 and above. We do not knowingly collect information from minors. If such data is found, it will be promptly deleted.
10. CHANGES TO THIS PRIVACY POLICY
We may revise this policy periodically to stay compliant with changing laws or operational updates. The latest version will always be published with the updated effective date.
11. CONTACT INFORMATION
For any concerns or privacy-related questions, contact our support team:
🌐 Online Consultation Hours: Daily, 8:00 AM – 10:00 PM
📞 Phone / WhatsApp: +91 9760083912
📧 Email: sahalayur@gmail.com
🕒 Support Hours: Monday to Sunday, 8:00 AM – 10:00 PM
🏥 In-Clinic Consultation Hours: Monday to Sunday, 11:00 AM – 6:00 PM (Closed on Thursdays)